We know the group benefits insurance business and what makes it profitable; everything from risk management to operational efficiency.
We also know that underneath each successful insurer or TPA is a customer retention strategy leading to increased profitability. For insurers, we also understand brand is recognition from health and dental claims is critical to driving individual wealth and protection product sales. Enabling these outcomes are many complex and inter-related processes. With your input, our proven methodologies can model and predict your savings (and/or growth) while at the same time increasing customer satisfaction.
We offer consulting and project services for insurers in:
- Process redesign
- e-business processing
- Creating synergies between insurers on commodity processes
- Claims processing and administration
- Imaging and workflow
- Complaint and appeal processing
- Operations impacts of product development
- Project reviews, oversight and leadership
- Compliance management
Talk to us about your company's challenges and see how we can help.